AI voice agents

AI Voice Agents for Web, Phone, and SaaS Apps

MediaSFU gives teams one path from prototype to production: browser voice, SIP/PSTN, AI pipelines, widgets, transcripts, and operator handoff without splitting the workflow across unrelated tools.

The short answer

MediaSFU runs AI voice agents in browser calls, phone calls over SIP/PSTN, website widgets and your own apps. You connect your own speech and language providers; MediaSFU bills the agent runtime and the call audio per minute.

Agent runtime
$0.002 per minute, on top of call audio
Call audio
$0.0001 per minute ($1 buys 10,000 audio minutes)
Worked example
1,000 ten-minute agent calls cost $21 a month on MediaSFU ($0.021 each), before your AI providers
AI providers
Bring your own; they bill you directly, with no MediaSFU markup
Channels
Browser, phone numbers, website widgets and apps built with React, Vue, Angular, React Native, Expo, Flutter, Swift, Kotlin and Unity
Human handoff
Follow the live transcript, take the call over, then hand it back
Free to start
50,000 free minutes that never expire, no card needed

Rates as published on the pricing page, checked 2026-10-26. Volume discounts apply automatically at scale.

01

What you can build

  • Launch voice agents for support, sales, booking, intake, and onboarding workflows.
  • Use browser-based voice, phone routing, or embedded widgets based on the user journey.
  • Keep transcripts, summaries, and handoff context available for review.
02

Why MediaSFU fits

  • AI pipelines, SIP/PSTN, WebRTC media, and widgets live in one real-time stack.
  • Teams can start with guided surfaces and move into SDK/API control later.
  • Bring-your-own provider paths reduce hidden platform markup where supported.

MediaSFU voice-agent capabilities

  • Speech-to-text, LLM, text-to-speech, and multimodal pipeline configuration
  • SIP/PSTN setup for phone-agent use cases and callback flows
  • Embeddable AI agent and click-to-call widgets for websites and SaaS portals
  • Human handoff, operator review, transcript capture, and AI note workflows
  • SDK and API expansion when teams need custom controls or deeper automation
Live in your browser

Meet your voice agent four different ways.

Talk to one agent as a 3D character, a phone call, a messenger and a camera concierge. Each is a custom interface on a single MediaSFU room, and yours can look however you want.

Where to go next

This page is the short answer. These go deeper: implementation guides, pricing and the product pages behind it.

Questions people ask

Can MediaSFU run AI voice agents over real phone calls?

Yes. MediaSFU includes SIP/PSTN setup paths for phone workflows, and those can be paired with AI pipeline and handoff patterns.

Can we start without building a full custom voice app?

Yes. Start with embeddable widgets or guided surfaces, then move to SDK and API control once the workflow is validated.

Is MediaSFU only an AI voice tool?

No. Voice agents are part of a broader real-time communication platform that also includes meetings, WebRTC media, telephony, translation, recording, and widgets.

Last updated: October 26, 2026