Can healthcare teams use AI for intake before the provider joins?

Yes. AI intake paths can collect initial patient context and route visits before provider handoff.

Does the platform support multilingual telehealth sessions?

Yes. Live translation paths support communication across patient and provider language preferences.

What should clinics validate before telehealth rollout?

Validate security controls, scheduling workflows, translation behavior, and recording compliance requirements for your environment.

All Solutions

Secure Telehealth with AI Intake and Translation

Telemedicine workflows for multilingual patient care

Deliver secure telehealth visits with AI intake, scheduling support, recording, and multilingual communication workflows.

Try Consult Demo Preview Intake Widgets Start Free

E2EEEncrypted

SecureInfrastructure

20+Languages

99.99%Uptime SLA

Live reference experiences

A private consultation room, open now

Two people, one invite link, remote-first video and a draggable self-view. No install, nothing kept.

Video callTwo people, one invite link.Get the starter code

See all six reference experiences

Try Patient-Facing Workflows

Validate consult rooms, translation, and intake widgets before configuring a clinic workflow.

Live demo · Best place to start

Consult Room Demo

Test secure room behavior, notes, transcripts, and translation.

Interactive widget

Web Agent Widget

Preview intake, triage, and scheduling-style web agent flows.

Live demo

Phone-Agent Demos

Call live demos for appointment and support-style voice agents.

Ready app

Translation Product

Review spoken translation and AI notes capabilities.

The Challenge

Patients need convenient care access. Security is critical. Language barriers cause misdiagnosis. Staff spends too much time on scheduling and intake.

Our Solution

MediaSFU provides secure telehealth infrastructure. E2EE protects patient data. AI agents handle intake and scheduling. Real-time translation serves diverse populations.

Key Capabilities

HD Video Visits

Crystal-clear video quality for accurate assessments. Adaptive bitrate handles varying patient connectivity.

Secure Infrastructure

End-to-end encryption, audit logs for all sessions. Patient data stays protected.

AI Intake Bots

Voice bots collect symptoms, verify insurance, and prepare visit notes before the provider joins.

Medical Interpretation

Real-time translation in 50+ languages. Specialized for medical terminology accuracy.

Scheduling Integration

Integrate with EHR/EMR systems. Patients book directly, receive reminders, join with one click.

Visit Documentation

Automatic recording with AI transcription. SOAP note suggestions based on conversation.

Powered By

This solution uses the following MediaSFU products

MediaSFU Meetings

Secure video visits

MediaSFU Translate

Medical interpretation

MediaSFU Agents

AI intake & scheduling

Try the Working Pieces

Open the closest live surface first. Each path below runs today and shows a specific part of this solution.

Open Meetings

LiteDashboard

Open Calls

LiteDashboard

AI intake, live

Intake by AI, with a person in the loop

Ask as the patient on one side; watch the operator side, where staff can co-pilot or take over at any moment.

Integrated

Try it now

Ask as the customer. Watch the operator side.

Type what a customer would really send — "where is my order?" — then watch it land on the dashboard beside it.

Runs in this browser. Nothing is created until you press start.

Support operator reviewing a live customer conversation — **Customer side**A support chat you can actually type intoYour teamThe live session list your team works from

Support is ready for the customer
Customer asks a question
Operator dashboard opens on the same session
Operator responds, co-pilots, or takes over

Try more live demos

Why Choose This Solution?

End-to-end encryption